TRG Direct® User Group

TRG Direct® maintains a customer service helpline to ensure any questions you have regarding your direct-filed entries are answered in an efficient and timely manner.

As a direct filer with TRG Direct®, you will have access to our monthly User Group webinars. Network with your direct filing peers and keep up-to-date on system enhancements and the ISF regulation.

Also please visit our ISF Software Customer Service Blog.

MyFileIdea: Social Networking for Direct Filers

Have you ever thought about bringing your ISF or entry clearance in-house but wanted to talk with other direct filers about their experience first? Now you can! TRG Direct® introduces MyFileIdea, an online forum for International Trade Professionals to engage in conversation regarding the pros and cons of direct-filing. Current direct filers can now network in real time with importers investigating the possibilities of in-house Customs clearance. Best of all, this is offered at no cost! Register Now!

MyFileIdea is a place to:

1) Interact with TRG Direct® Users
2) Post Comments/Feedback/Ideas
3) Monitor System Updates
4) Vote on Ideas

The greatest feature of MyFileIdea is that users can post their ideas on how to make the system work better for them. TRG Direct® is continually upgraded, mostly from ideas that are generated by the user group. MyFileIdea is a hub for these ideas and allows users to brainstorm by feeding off one another.

May User Group
March User Group
January User Group
December User Group
October User Group
September User Group
July User Group
June User Group
October 2010 User Group
December 1 2010 User Group
December 2 2010 User Group
January 2011 User Group
May 2011 User Group
September 2011 User Group
October 2011 User Group
March 2012 User Group